I am a registered user of EditVoicePack XL, and I have been using version 6.1.2 for some time. However, after upgrading to version 6.3.0 (and importing a few modifications), I am now getting multiple “EditVoicePack Demo – buy a licence at EditVoicePack.com” messages (which start when I request clearance for take off). Can you please let me know how to remove these messages, as they are annoying the hell out of me. I purchased a licesed version of EditVoicePack XL from SimMarket a few years ago, so I should not have to be subjected to messages of this kind.
I understand the frustration – as a software developer, something like 80% of my time is wasted on broken software. I wish I had time to do more testing of all the different cases, but in reality I am not able to fit more testing in than what I am doing now 🙁
I have changed the answer to include step by step instructions, including what to do when the license is registered in EditVoicepack, but the evaluation demo sound is still present in the flight simulator.
I think that it may have worked this time, Lars. I will monitor the situation, and let you know if I experience any further problems. Thanks!
EditVoicepack is supposed to keep the license information when upgrading – but I have heard from one other user with a similar problem, so there is clearly an error in some cases. 🙁
- Start EditVoicepack.
- On the main menu, check if you see the text “License: Evaluation mode” in the lower right corner.
- If the text is displayed: Click it, then enter your license key in the field provider. Then continue with step 3.
- If the text is not displayed, simply continue with step 3.
- Run “Update Flight Simulator with new ATC capabilities” from the main menu of EditVoicepack, and go all the way through the wizard, letting it update the data files of your flight simulator.
- Run the flight simulator to check if the problem is fixed. If it is not fixed, go through the remaining steps.
- Optionally (it can help me prevent a similar error in the future):
- Select “Support” from the main menu of EditVoicepack
- Go to the last support option by clicking “This did not help, show next option” until it is no longer active
- Press the “Upload to support” button
- Once the upload is completed (it is a very large upload) email the displayed upload ID to support@editvoicepack.com.
- Restore the original flight simulator files as described here: https://editvoicepack.com/support/restoring-your-flight-simulators-original-atc-voice-files/
- Run “Update Flight Simulator with new ATC capabilities” from the main menu of EditVoicepack, and go all the way through the wizard, letting it update the data files of your flight simulator.
- Check your flight simulator again. If it is not solved, please email support@editvoicepack.com or post a question.
The problem I have here is that the text in the lower right corner already shows my license number and (old) email address. I was asked to input my license number when I upgraded from 6.1.2 to 6.3.0, so I no longer have that option.
Is it possible that changing my email address has resulted in an issue? This has been updated on my SimMarket account.
On a side note, I apologise for venting my frustration in my first post. I was having a bad day, and this problem has been annoying me for several days (I sent you an email on Sunday).