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Hi

Today I wanted to use the program again after a while. It did not start. Tried to start as manager, tested compatibility options from windows. Then I tried to repair the program. No effect. Then tried to uninstall the program. This failed too and gave me a log, where I couldn´t find a clue. With the support page here, I tried to fix it. With the Microsoft tool I could uninstall EditVoicepack and freshly install it. Still, it does not start at all. Tried to exclude the folder editvoicepack from virusscan (Defender). No effect. In task manager I saw editvoicepack flash up for a short moment.

I use the actual updated version of Windows 10, Build 18362.329. Also the latest version of EditVoicepack is used 6.0.1.

Regards

Daniel

P.S.

Here´s the log when I try to uninstall the program

[0490:2B0C][2019-09-02T14:57:01]i001: Burn v3.11.1.2318, Windows v10.0 (Build 18362: Service Pack 0), path: C:\ProgramData\Package Cache\{78bf460a-a8ce-4818-8292-201f426e076d}\EditVoicepack XL.exe
[0490:2B0C][2019-09-02T14:57:01]i000: Initializing numeric variable ‘BYPASSOSDETECTION’ to value ‘0’
[0490:2B0C][2019-09-02T14:57:01]i000: Initializing string variable ‘InstallFolder’ to value ‘[ProgramFilesFolder]Bevelstone Production\EditVoicepack XL’
[0490:2B0C][2019-09-02T14:57:01]i009: Command Line: ‘”-burn.clean.room=C:\ProgramData\Package Cache\{78bf460a-a8ce-4818-8292-201f426e076d}\EditVoicepack XL.exe” -burn.filehandle.attached=596 -burn.filehandle.self=608 /uninstall’
[0490:2B0C][2019-09-02T14:57:01]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\Daniel\AppData\Local\Temp\EditVoicepack_XL_20190902145701.log’
[0490:2B0C][2019-09-02T14:57:01]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘Bevelstone Production’
[0490:06E0][2019-09-02T14:57:01]i000: Setting numeric variable ‘WixStdBALanguageId’ to value 1033
[0490:06E0][2019-09-02T14:57:01]i000: Setting version variable ‘WixBundleFileVersion’ to value ‘6.0.1.0’
[0490:2B0C][2019-09-02T14:57:01]i100: Detect begin, 2 packages
[0490:2B0C][2019-09-02T14:57:01]i000: Setting string variable ‘CBNumber’ to value ‘18362’
[0490:2B0C][2019-09-02T14:57:01]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘528040’
[0490:2B0C][2019-09-02T14:57:01]i052: Condition ‘NETFRAMEWORK45 >= 461308’ evaluates to true.
[0490:2B0C][2019-09-02T14:57:01]i101: Detected package: NetFx471Redist, state: Present, cached: Complete
[0490:2B0C][2019-09-02T14:57:01]i101: Detected package: EditVoicepackPackage, state: Present, cached: Complete
[0490:2B0C][2019-09-02T14:57:01]i052: Condition ‘((VersionNT = v6.1) AND (ServicePackLevel >= 1)) OR (VersionNT >= v6.3) OR (BYPASSOSDETECTION = 1) OR WixBundleAction = 3’ evaluates to true.
[0490:2B0C][2019-09-02T14:57:01]i052: Condition ‘(VersionNT < v10.0) OR (CBNumber > 14390) OR (BYPASSOSDETECTION = 1) OR WixBundleAction = 3’ evaluates to true.
[0490:2B0C][2019-09-02T14:57:01]i199: Detect complete, result: 0x0
[0490:2B0C][2019-09-02T14:57:03]i200: Plan begin, 2 packages, action: Uninstall
[0490:2B0C][2019-09-02T14:57:03]i000: Setting string variable ‘WixBundleRollbackLog_EditVoicepackPackage’ to value ‘C:\Users\Daniel\AppData\Local\Temp\EditVoicepack_XL_20190902145701_000_EditVoicepackPackage_rollback.log’
[0490:2B0C][2019-09-02T14:57:03]i000: Setting string variable ‘WixBundleLog_EditVoicepackPackage’ to value ‘C:\Users\Daniel\AppData\Local\Temp\EditVoicepack_XL_20190902145701_000_EditVoicepackPackage.log’
[0490:2B0C][2019-09-02T14:57:03]w321: Skipping dependency registration on package with no dependency providers: NetFx471Redist
[0490:2B0C][2019-09-02T14:57:03]i201: Planned package: EditVoicepackPackage, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[0490:2B0C][2019-09-02T14:57:03]i201: Planned package: NetFx471Redist, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0490:2B0C][2019-09-02T14:57:03]i299: Plan complete, result: 0x0
[0490:2B0C][2019-09-02T14:57:03]i300: Apply begin
[0490:2B0C][2019-09-02T14:57:03]i010: Launching elevated engine process.
[0490:2B0C][2019-09-02T14:57:03]i011: Launched elevated engine process.
[0490:2B0C][2019-09-02T14:57:03]i012: Connected to elevated engine.
[0AEC:02CC][2019-09-02T14:57:03]i358: Pausing automatic updates.
[0AEC:02CC][2019-09-02T14:57:03]i359: Paused automatic updates.
[0AEC:02CC][2019-09-02T14:57:03]i360: Creating a system restore point.
[0AEC:02CC][2019-09-02T14:57:03]i361: Created a system restore point.
[0AEC:02CC][2019-09-02T14:57:03]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{78bf460a-a8ce-4818-8292-201f426e076d}, resume: Active, restart initiated: No, disable resume: No
[0AEC:02CC][2019-09-02T14:57:03]i326: Removed dependency: {78bf460a-a8ce-4818-8292-201f426e076d} on package provider: {09BDD517-DBCD-4F56-B138-A1B76BC124CF}, package EditVoicepackPackage
[0AEC:02CC][2019-09-02T14:57:03]i329: Removed package dependency provider: {09BDD517-DBCD-4F56-B138-A1B76BC124CF}, package: EditVoicepackPackage
[0AEC:02CC][2019-09-02T14:57:03]i301: Applying execute package: EditVoicepackPackage, action: Uninstall, path: (null), arguments: ‘ ARPSYSTEMCOMPONENT=”1″ MSIFASTINSTALL=”7″ INSTALLFOLDER=”C:\Program Files (x86)\Bevelstone Production\EditVoicepack XL”‘
[0AEC:02CC][2019-09-02T14:57:21]e000: Error 0x80070643: Failed to uninstall MSI package.
[0AEC:02CC][2019-09-02T14:57:21]e000: Error 0x80070643: Failed to execute MSI package.
[0490:2B0C][2019-09-02T14:57:21]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0490:2B0C][2019-09-02T14:57:21]i319: Applied execute package: EditVoicepackPackage, result: 0x80070643, restart: None
[0490:2B0C][2019-09-02T14:57:21]e000: Error 0x80070643: Failed to execute MSI package.
[0AEC:02CC][2019-09-02T14:57:21]i318: Skipped rollback of package: EditVoicepackPackage, action: Install, already: Present
[0490:2B0C][2019-09-02T14:57:21]i319: Applied rollback package: EditVoicepackPackage, result: 0x0, restart: None
[0AEC:02CC][2019-09-02T14:57:21]i323: Registering package dependency provider: {09BDD517-DBCD-4F56-B138-A1B76BC124CF}, version: 6.0.1.0, package: EditVoicepackPackage
[0AEC:02CC][2019-09-02T14:57:21]i325: Registering dependency: {78bf460a-a8ce-4818-8292-201f426e076d} on package provider: {09BDD517-DBCD-4F56-B138-A1B76BC124CF}, package: EditVoicepackPackage
[0AEC:02CC][2019-09-02T14:57:21]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{78bf460a-a8ce-4818-8292-201f426e076d}, resume: ARP, restart: None, disable resume: No
[0AEC:02CC][2019-09-02T14:57:21]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{78bf460a-a8ce-4818-8292-201f426e076d}, resume: ARP, restart initiated: No, disable resume: No
[0490:2B0C][2019-09-02T14:57:21]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

Answered question

After REX Skyforce 3D didn´t start I returned to a restorepoint two days ago. Everything works now. But I don´t know what was the reason for this. So an interpretation of the log would be helpful. I couldn´t read something relevant out of it.